" Amazing staff, knowledgeable and came and grated me general manager and mechanic took me back with my vehicle was and went through a very detailed look at my car and showed me some future things to fallow."
— Jerry Benz
" This is the only place I trust, where I know my car is in good hands. If you do not have a mechanic that you know well/trust, then look NO FURTHER. I've been coming here for over 6yrs and even though, I'm without a vehicle whilst is being fixed, I have peace of mind that it is in the most capable & honest hands. Thom delivers 200% on customer satisfaction & has a super-capable staff. Those customers that I've had the pleasure of meeting have been with him as long as 20+ years. He found out the reason to a problem to my car that 3 mechanics could not diagnose. THIS IS THE PLACE FOR YOUR CAR."
— Google Review
" I have known Thom Marshall for years. He has to be one of the most honest guys I know. His professionalism is beyond what you would expect in normal dealings! If you need a repair facility, I highly recommend his shop."
— Google Review
" Been going to Thom Marshall's shop for over 20 years, and they have never had to fix anything twice. They've done a great job on our Nissan, Mazda, Honda, and now Subaru cars. His shop does a great job for me of telling me what has to be done now and what I need to keep an eye on."
— Google Review
"After 15 plus years, Thom and January Marshall are still saving me! Recently, while moving my daughter cross-country in a huge moving van, I was stuck in 5 mile an hour bumper-to-bumper traffic when I noticed the heat gauge was moving up fast! Northern drivers are not the friendliest, so I frantically called Thom, who had me turn off the air, roll down the windows and blast the heat, which cooled the truck down and got me back to Texas, where the techs did their magic to get me to Austin and back! Thom, January, and their entire staff take care of all six of our cars and keep us going (which is no small job because my husband only buys used cars). Don't get stuck with a lemon, ask them to do a pre-purchase inspection; it has saved us many times. Everyone I have sent to them loves them and their service because they are simply the best! About to call them again... my daughter can’t get her car into reverse. January help! She and her team always do!"
— Margaret Dowd
"Your professionalism shows through in everything you do. I asked my wife how many years we had been bringing our cars to you. She said it seemed about 10-15 years. I think she is right. You just finished bringing my Mercedes S500 back up to perfection as well as presenting it back to me detailed and ready for a showroom. I know that you not only corrected the problems I noticed, but also gave it a complete analysis for other issues she might have. That is a unique service within itself. Keeping a car in proper running order is expensive, but to know in advance of future service needs allows me, the customer, to plan for expenses rather than have them thrust on me. Thanks! But, I shouldn't neglect to mention a side benefit of working with you over the years. I have had the opportunity of recommending them to my good friends. How about that! And they have all come back to thank me. So, ‘Thank you’ for all your great service over the years."
— Duane Watson
"After I commented about a noise to my usual dealership during a routine oil change the dealership tried to tell me I needed a new exhaust system and "should probably just trade it in" (I drive a 2012 Nissan Rogue SL)
I went here for a second opinion and I am so glad I did! Thaddeus helped get me all set and Richard got my car lifted and *showed* me what was going on. I can't tell you how much that meant to me instead of the 'well I looked at it so take my word for it this what you need' that so many other places give. He pointed out that my car has some rust (my car is from NY so that makes sense) and that the heat shield was loose and rattling during acceleration. He tightened it and will spray rust treatment on the underside. Ian ecstatic! If you want honesty and skill in your mechanic, go to Bengal Automotive!
"Trade your car in..." Pffft!"
— Aly Moore
"Bengal Automotive is a very honest and always helpful."
— Paul Barr
"Very happy with my experience. Great customer service, competitive pricing compared to the dealership, and good work. I will be back."
— Samantha Aylesworth
"I am loving the new condition of my Infiniti G35. The staff was outstanding and did a phenomenal job ensuring that I understood exactly what repairs were being done and the status of my overall vehicle condition. I will definitely be a repeat customer and I look forward to seeing you all on my next visit. For sure I would refer them to friends and family."
— Janice Wilson
"I just wanted to drop you a note of thanks and appreciation. For close to twenty years now we have taken our cars to Thom's shop and for twenty years we have never been disappointed. While there are so may reasons we have been overly pleased, I would simply tell anyone looking for an auto repair shop in Dallas, three primary reasons why Marshall Motors is head and shoulders above any other shop. Those reasons are: Price - simply the best value around. Your car is repaired correctly and effectively. Honesty - the word of Marshall Motors is as good as gold. From a consumer's perspective, the assurance of honesty makes the price a non-issue. Service - simply put, it appears that they always goes the extra mile to win our business the next time."
— Brian Center
"If I could give Bengal more than 5 stars, I would! I took my Audi A4 1.8T into their car shop for the first time in October 2011 to have routine maintenance, like a fan belt and water pump replacement. They completed that work, as well as replacing my entire vacuum system, which had multiple leaks in it. The entire experience was filled with friendly, helpful and competent people. The biggest thing that happened was that after my maintenance repairs were made, January did her best to help me out when other issues cropped up, and I wasn't in the Dallas area. She made suggestions on local car mechanics in a couple of different cities and has given me the most incredible customer service of my life! Thank you!"